Call your insurance company (IC) and let them know your car was damaged in the hail storm. You will need the date of the storm. If you are not sure of the time and date of storm, call Dent Genie at (214) 802-7887 and we will be glad to help you with the claim process.
Ask if you have Rental Reimbursement coverage. If so, ask the IC to set up a reservation for you. It will typically be through Enterprise and they will often give you a 6 digit code. My team is happy to make your reservation for you.What if I don't have Rental Reimbursement?
Your insurance company might apply some pressure for you to use their Preferred Provider but that is not only against the law (it’s called STEERING), further, the PP will charge your deductible. Do not worry, Dent Genie is your advocate and will get the correct money to repair your vehicle and restore it to pre-storm condition.Schedule my appointment
Your IC will most likely direct you to one of their Preferred Providers (PPs), usually Caliber Collision or another large body shop. At that time, they will quickly assess your damage and give you an estimate which, 85% of the time, is way less than your actual damage.
Dent Genie will work directly with your insurance company moving forward. Schedule a date and time to drop your vehicle at our shop. We will gladly meet you at the rental car facility to take your car.
The Dent Genie team will wash the car and put it under special lights that our technicians use to enhance every single dent on your car. We reconcile the estimate panel by panel then send the supplement to your IC.
Depending on how long your IC takes to send us a revised estimate determines the total repair time that we will have your vehicle. It generally takes our technician 1-3 days to complete the work.
After our technician has completed his work, your vehicle is double and triple checked for missed dents. It is prepared for delivery by washing and vacuuming . Prior to that, Our team will give you notice that the repair is almost completed and a delivery time is scheduled.